Privacy and Policy

1. Policy of Services

  • Scope of Services
    New Age offers comprehensive marketing services, including strategic marketing, digital campaigns, consulting, creative services, and analytics. Each service is tailored to meet client-specific goals, whether it's boosting brand awareness, increasing lead generation, or enhancing customer engagement.


  • Quality Assurance
    Our quality assurance protocols are designed to ensure that every project we undertake meets the highest standards. Each service undergoes rigorous checks, and our team evaluates performance against client goals, adjusting strategies as needed to guarantee optimal results.


  • Revisions and Feedback
    We believe that feedback is essential to excellence. Clients are encouraged to share their thoughts throughout our collaboration. New Age accommodates revisions as per the agreed project scope to ensure satisfaction, integrating client input at each phase to enhance outcomes.


  • Client Responsibility
    To facilitate seamless project execution, clients are expected to provide timely feedback, grant access to relevant data, and collaborate in content development where applicable. This partnership approach allows New Age to deliver results more efficiently and effectively.



2. Terms and Conditions (T&C)

Welcome to New Age Agency. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions.

Services Provided

New Age Agency offers comprehensive marketing services, including but not limited to strategic marketing, digital campaigns, consulting, creative services, and analytics.

User Responsibilities

Users agree to use our services for lawful purposes and not to engage in any activity that disrupts or interferes with our services.

Intellectual Property

All content, trademarks, and data on this website, including but not limited to software, databases, text, graphics, icons, and hyperlinks, are the property of or licensed to New Age Agency.

Limitation of Liability

New Age Agency is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.

Governing Law

These terms are governed by the laws of the United Arab Emirates.

3. Cancellation Policy

Service Cancellation

clients may cancel services by providing a written notice at least 7 days prior to the commencement of the service.

Cancellation Fees

  • More than 7 Days Notice: No cancellation fee.
  • Less than 7 Days Notice: A cancellation fee of 20% of the total service fee will be charged.

Provider-Initiated Cancellation

If New Age Agency needs to cancel a service, clients will receive a full refund or the option to reschedule.

4. Refund Policy

Eligibility for Refunds

Refunds are considered under the following conditions:

  • Non-delivery of service.
  • Services not as described.
  • Proven defects or issues with the service provided.

Refund Process

Clients must submit a refund request in writing within 14 days of service delivery. Approved refunds will be processed within 30 days to the original payment method.

Non-Refundable Services

Services that have been fully delivered and accepted by the client are non-refundable.

Contact Information

For any questions or concerns regarding these policies, please contact us at:

  • Email: info@newageagency.net
  • Phone: +971545477819

5. Policy of Work


  • Commitment to Quality
    At New Age, we pride ourselves on delivering unparalleled quality across all our marketing solutions. Our team of experts ensures every strategy, campaign, and creative element is crafted to the highest standards, focusing on consistency, measurable results, and innovation that aligns with our clients' vision.


  • Client-Centered Approach
    Our clients are at the heart of every project. We commit to transparency in communication, providing regular updates and actively involving our clients in each step of the process. New Age values long-term partnerships built on trust, reliability, and consistent performance.


  • Compliance and Ethics
    New Age strictly adheres to industry standards and ethical marketing practices. We operate with integrity, respecting client confidentiality and data protection laws, ensuring every campaign aligns with ethical standards and regulatory requirements.

6. Website Policies


  • Privacy Policy
    New Age values your privacy and is committed to protecting your personal data. Any information you provide on our website, such as contact details or browsing data, is used solely to enhance your experience, improve our services, and deliver relevant content. We do not share your information with third parties without your consent, except where required by law. For more on how we handle your data, please contact us.


  • Terms of Use
    By accessing New Age’s website, you agree to use our content responsibly. All material is provided for informational purposes, and New Age reserves the right to update, modify, or remove content as necessary. Users are prohibited from using the site to post or transmit harmful content or engage in activities that may infringe on New Age’s intellectual property or the rights of others.


  • Cookie Policy
    Our website uses cookies to enhance user experience, analyze traffic, and personalize content. Cookies help us understand your preferences and provide a tailored browsing experience. You can choose to accept or reject cookies, and settings can be managed in your browser preferences.